How to sell: Many times sales people feel that persuasive selling skills will do all of the work for them and it’s all done, the sale is made.
The reality for salespeople is that it is the small things that can either make or break the sales call. The Boy Scouts have a motto and that is “Be prepared”. This motto works great for sales people also.
It is amazing how many sales people do not prepare before a sales call.
Now this may sound like a basic step but basic steps are usually what are missed in many of the sales calls that are lost and even sold.
Have you ever almost finished a sales call and realized:
- · You had no paperwork to get the potential client to the next step
- · You were missing some presentation material
- · You could not use some sort of communication device to check inventory or order parts, services or pieces
It is a horrible feeling to get almost to the top and then realize you cant finish the trip because you were not prepared so you have to pause and get supplies and reschedule.
What does this lack of ability do to the buyer in their eyes?
Can it lose the sale for you?
Can you create confusion in the sales process?
Any of the last 3 items listed can happen and yes it can cause you to lose the sale and then you have sales failure.
When you are not prepared it causes some mistrust on the part of the potential client. When the questions happen about you and your product the rejection mechanism in their brain starts to trigger. The rejection mechanism then starts questioning whether or not you will do the right thing for them and then they say “no” or “I wanna think about it”.
Here are a few very simple ideas that can help you increase your sales
- · Keep extra copies of your agreements with you in case you need another one
- · Keep an extra copy of your presentation at hand in case one is damaged or is missing
- · Back up clients files in case of computer viruses or computer failure
- · Get to your sales call early in case unforeseen things have changed
- · Keep a hard copy of phone numbers so that you don’t have to rely on a cell phone
- · Have a back up source or someone else to call to check for availability of products or delivery dates.
- · Have extra pens of the same exact type so that they are all uniform colors and manufacturers
Ok so you are so right these tasks should just be a given but the amount of times where these basics are not covered and sales are lost this list must be mentioned.
It isn’t always about covert hypnosis, story strategies, questioning techniques or even persuasive sales skills and abilities. It may just be about being prepared to make the sell when available not just some old or new technique.
As always I would like to thank you in advance for your comments and or questions.
Now go implement!
Scott Sylvan Bell
Photo Credit:


Hi Scott!
This are very basic tips that we often forget to do or prepare. You just temind me of very important things that I should be doing and forgot…like having all the phone numbers not only on my cell phone!
Thanks for the reminding!
Hipnosis para la ansiedad
Having extra pens of the exact same type? I hadn’t thought of that. I suspect that you mean that it makes you more professional looking.
Tim Van Milligan
http://customersecrets.com
It is easy to get so focused on presentation and stories and forget the little things like pens for sure. Good tips and reminders. Maybe having a checklist to begin your day would help? Of course again, a checklist is only useful if one uses it!
Peggy Larson
http://peggylarson.com
Lack of preparation leads to rejection. Being prepared will show you have it together and a client will want to appear the same. You won’t feel the failure of “I wanna think about it.”
Las Vegas Air Conditioning Service & Repairs
Very valid point Scott, all too often we focus on the bigger picture and forget to have the basics (and backups) in place.
EcoExpert
Save Money AND Keep Cool this Summer!
Ahhhh something that happens why too often! The keeping extra copies of the critical documents was something I’ve had to learn the hard way. Its quite the bummer having to stop in to office max and pick up some blank copies of something because you left the papers at the office!
AllAces Plumbing Las Vegas and Pahrump
These are all very useful strategies for keeping the proper image of readiness in the eyes of the customer. And cell phones for telephone numbers, the worst things we could have done for our memories…
Dewayne’s Digital Photography Corner