Persuasion articles

May 2012
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How to read minds of buyers

Learning how to read minds of buyers may be easier than you think. People are easily betrayed by their words and even their body language or their non-verbal communication skills. Some people think that with the ability to read body language they can be a mentalist.

 

Here are a few things that will help you read the minds of your clients or potential clients where they may think that you are equiped with mentalism and super mind reading abilities.

 

If you are an industry or service where people are told to get three bids before making a buying decision there may be a few words that can help pinpoint what type of buyer that they are.

 

  • ·         Bid. When the person you are working with says that they want one. Now this may seem obvious but many times the obvious information is overlooked. If a person or group asks for this there are some specific questions that must be asked.

 

From the “bid” statement you must get the buying criteria up front. Ask specific questions about how the person or group will determine who they will choose and how they will choose the company or the service. Now if they do not want to answer questions it is a great time for you to walk away and know that they may not be the type of person or business that you want to do business with.

 

  • ·         Quote. When a person asks for a “quote” in many instances they are looking for fast information. Insurance companies are notorious for giving “quotes” right over the phone. In some instances the person is in a hurry to get to the price.

 

You must take the time to qualify the people or the groups that you work with.  By getting a time commitment up front at the beginning of the meeting and explaining what to expect you can help determine if you are a right fit. Many times when a person is asking for a “quote” they have already decided to do business with someone else and you are just helping them decide who to use.

 

In some instances for the people who use the word “bid” or “quote” you can use a reframe such as “I am sorry I don’t give bids or quotes, either one of those can be phantom numbers where someone just tells you a price without investigation and then increases the amount in the end, what I can do is an estimate and that includes all of the work or services that need to be performed.

 

When it comes to knowing how to read minds sometimes it just takes some paying attention to the words of the people that you meet with. Now those were just a few examples of verbal tells that people use.

Many times people are scared to tell a salesperson “no” so the brush off phrase is “thanks for your time”. If you have been in sales for any amount of time you have probably heard this line.,

 

For some examples of non-verbal tells that people have so that you can read their minds keep reading.

One of the biggest mistakes that people make when they are not telling the truth or they are lying is that they tend to touch their faces or heads. This may be the ears, chin, nose or even forehead. Someone putting their hands near their face while having a conversation could be a clue that the person that you are meeting with may not be telling you the truth. You will have to watch for a while to baseline or determine if the face touching is a normal action or just happens when the person is lying.

 

Knowing vocal patterns may also be a way to read someone’s mind. When a person gets stressed or they are fabricating information their pitch can change and the pace of their words slow down. The person who is lying may also repeat a phrase to give them time to answer the question. Frequent pauses may also mean that your potential client is not being accurate with you.

 

Knowing how to read minds sometimes just comes from a gut feeling from you that something is wrong. If you get the feeling that something is wrong you may ask something along the lines of “I get the feeling that there is something you are not sharing with me, what would that be?” Get the question out in the open.

 

There are also times where people get fidgety and either try to sit on their hands because they start wrestling with their fingers. They may point their feet to the door because they are uncomfortable. The person you are meeting with may even get tight lipped when they say something that is not entirely accurate. All of these signs may or may not mean that the person is lying to you or even leaving something out.

 

Learning how to read minds starts with the abilities to read body language or even determine what words mean from the people that you meet with. Over time you can increase your mind reading skills but it does take time and effort and even with that work you may be wrong.

 

Reading minds may even be a great way to increase your persuasive selling skills, abilities and or techniques. Just about anything that you do in sales is about repetition and doing things over and over again. There is also a point where you should see patterns that people use with words or actions that can lead you to knowing where their mind is potentially going.

 

Asking the tough questions can get you past some of the lies and put offs that you get often get from buyers who are looking for free information without commitment.

 

For a place to research how to read minds or even read body language to increase your sales skills you can visithttp://readingbodylanguagenow.com.com    

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